Help centre
Questions? We’ve got answers.
Questions? We’ve got you! ☀️ From sizing and shipping to care and all the little details in between, we’ve gathered everything you need to know right here. Still wondering about something? Come say hi—we’re always happy to help!
The one piece
Is it real denim?
Nope — and that’s the magic. The faded wash, pockets, stitching and buttons are all printed onto a soft, stretchy knit. It looks like a tiny denim outfit and feels like their favourite pajamas.
How does the zip work?
Every one piece has one two-way zip that runs from the neck all the way down to the ankle. Zip up from the bottom to get dressed, or unzip from the ankle for quick diaper changes without undressing them completely.
What’s the difference between the Overall and the Jean One Piece?
The Overall One Piece looks like a Breton-stripe top under denim overalls, complete with bib pocket and straps. The Jeans One Piece looks like a striped tee with light-wash jeans. Both are one piece with the same zip and the same soft fabric, so it just comes down to which look you love.
Can my little one nap in it?
Absolutely — there are no buttons, snaps or buckles to dig in, so naps are comfy. It’s designed as daywear, so for overnight sleep follow your usual safe-sleep guidance.
Sizing & fit
How do I choose the right size?
Go by your little one’s height and weight rather than age — our size guide has the numbers for every size from 0–3M to 24M. The fit is relaxed, with room for diapers and wriggling.
My child is between sizes. Should I size up?
Yes, we recommend sizing up. The relaxed fit means the bigger size still looks great now, and they’ll get an extra season out of it.
Will it shrink in the wash?
Washing cold and tumble drying on low (or line drying) keeps the fit just right. Avoid hot washes and high-heat drying.
Care
How should I wash my Petit Sol?
- Machine wash cold, inside out, with like colours
- Tumble dry low or line dry
- No bleach, no ironing over the print
Will the print fade?
The print is made to handle lots of washes. Washing inside out on cold is the best way to keep the stripes bright and the “denim” looking fresh.
Orders & shipping
How much is shipping?
Standard shipping is free on orders over $75. For smaller orders, the shipping cost is shown at checkout before you pay.
How long will my order take to arrive?
We pack orders within 1–2 business days. Standard delivery then takes 2–5 business days, and express shipping is available at checkout. You’ll get a tracking link by email as soon as it’s on the way.
Do you ship internationally?
Yes! We’re happy to ship internationally. ☀️ Shipping rates and delivery times will be calculated at checkout based on your location.
Can I change or cancel my order?
If it hasn’t been packed yet, we can usually help. Get in touch as soon as possible with your order number and we’ll do our best.
Returns & exchanges
What’s your return policy?
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and have all original tags attached.
Customers are responsible for return shipping costs. To initiate a return, please contact us, and we’ll provide a return shipping label, or you’re welcome to use your own shipping label.
We want you to love your Petit Sol purchase! If your item arrives damaged or defective, please contact us so we can make it right.
We’ll provide a complimentary prepaid return shipping label to send the damaged item back and ship you a brand-new replacement at no additional cost.
Can I exchange for a different size?
Of course. Send us a message with your order number and the size you need, and we’ll set up the swap.
When will I get my refund?
Once your return reaches us, we’ll process your refund within 3–5 business days. It goes back to your original payment method.
Gifting
Can I send a one piece as a gift?
Yes! Every order arrives in gift-ready packaging. Ship it straight to the lucky family.
Which size should I buy for a baby shower?
We love 3–6M or 6–12M for gifts. Newborns grow fast, so a slightly bigger size gets more wear. Not sure? Check the size guide.
No answers for that — yet
Try different words, or ask us directly. We usually reply within one business day.
Ask us a questionDidn’t find your answer?
Send us a note — we’re parents too, and happy to help with sizing, orders or anything else.